Recent Posts

Water Damage from an Overflowing Toilet

7/19/2021 (Permalink)

An overflowing toilet is a problem everyone will likely deal with at some point. When water overflows from the bowl, chances are the culprit is a clogged toilet drain—usually an easy fix with some basic tools.

First, turn off the toilet’s water supply, on the wall behind the toilet. If you can’t find the water supply to stop the toilet overflowing, take the top off the tank and lift the float ball or cup high enough to stop the water from running. If that does not work, the shut off valve for the water supply to the house is generally located near the water heater.

Should overflow continue once the main water supply is off, you’re dealing with sewage backup, a serious situation due to the hazardous nature of the sewage water. If you are on a municipal septic system, you may need to call the city. If you have a septic tank, you’ll need a plumbing company that can flush out your system.

If you have experienced water damage to due an overflowing toilet, time is a factor. Please give us a call right away at SERVPRO of Eagan / Apple Valley.

Home Fires Caused by Washer and Dryer Lint

7/19/2021 (Permalink)

Clothes dryer fires happen more often than one might think, accounting for 16,800 home structure fires in 2010 and doing more than $236 million in property damage according to the National Fire Protection Association. The most frequent causes of fires in dryers are lint/dust (29%) and clothing (28%). In washers, they are wire or cable insulation (26%), the appliance housing (21%) or the drive belt (15%).

Dryers were involved in 92% of the Washer/Dryer fires; the risk of fire was basically the same for both gas and electric-powered dryers.

Safety tips:

  • Clean the lint screen frequently and don’t run the dryer without it.
  • For gas and propane dryers, make sure there aren’t any leaks in the lines.
  • Vent the dryer to the outside of the house and ensure nothing blocks the vent pipe.
  • Clean the vent pipe and the area where the screen is housed.
  • Keep the area around the dryer free of combustible materials.

Source: National Fire Protection Association 

Legal Fireworks Safety

6/29/2021 (Permalink)

If you choose to use legal fireworks, be sure to follow the following safety tips:

  • Never allow young children to handle fireworks
  • Older children should use them only under close adult supervision
  • Never use fireworks while impaired by drugs or alcohol
  • Anyone using fireworks or standing nearby should wear protective eyewear
  • Never hold lighted fireworks in your hands
  • Never light them indoors
  • Only use them away from people, houses and flammable material
  • Never point or throw fireworks at another person
  • Only light one device at a time and maintain a safe distance after lighting
  • Never ignite devices in a container
  • Do not try to re-light or handle malfunctioning fireworks
  • Soak both spent and unused fireworks in water for a few hours before discarding
  • Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire
  • Never use illegal fireworks

The safest way to enjoy fireworks is to leave it to the experts and attend a fireworks show in the Minneapolis - St Paul area put on by professionals.

Source: National Safety Council online

Why SERVPRO? SERVPRO is "Institute of Inspection Cleaning and Restoration Certified"

3/21/2021 (Permalink)

If you or your business has suffered a water damage, fire damage, mold damage, or bio hazard damage, odds are it has affected some sort of fabric or textile in your home.  The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning and restoration industries. In partnership with regional and international trade associates, the IICRC serves more than 25 countries.

When you see a IICRC logo, you can be confident that an IICRC-certified experienced, qualified professional is caring for your valuable property.

Do you need upholstery cleaning or carpet cleaning for your home or business performed by a company that is IICRC certified?  SERVPRO of Eagan/Apple Valley cleans upholstery for general cleaning , pet dander, smoke damage, office carpet tile, and more. 

Source: IICRC Online

Why SERVPRO - SERVPRO of Eagan / Apple Valley Mold Technicians are Mold Certified

3/21/2021 (Permalink)

Why SERVPRO - SERVPRO of Eagan / Apple Valley Mold Technicians are Mold Certified

Are you smelling mildew or a musty odor in your home or business?  Can you visually see mold growth? SERVPRO of Eagan/Apple Valley can perform your Mold Remediation using a Mold Certified Technician so you know it's done right. Mold remediation means the removal, cleaning, sanitizing, demolition, or other treatment, including preventive activities, of mold or mold-contaminated matter. The industry is regulated to ensure that persons conducting mold assessment and remediation services are properly trained and licensed, and are following minimum standards that protect the health of workers and building occupants. Please do not hesitate to give us a call today to set up a time to start the mold remediation process.

Why SERVPRO?  SERVPRO Uses Industrial Grade Equipment and Cleaning Products on your Home or Business

3/20/2021 (Permalink)

If your home or business has suffered a water damage event, simply cleaning up the water and opening up the windows will not completely dry the space, leaving your home or business vulnerable to future mold growth (known as secondary damage).  SERVPRO of Eagan/Apple Valley uses industrial grade dehumidifiers and fans to completely dry your home or business.  SERVPRO of Eagan/Apple Valley uses moisture testing devices to make sure your walls, closets, and floors are dry before we leave your home and close out the job.  In addition to drying, commercial grade anti-fungal treatments are applied in order to prevent mold from forming.

If your home or business has suffered a fire damage event, air scrubbers are brought in to the area to "scrub" the air clean and remove the chemical and smoke odor. In addition to air scrubbers, special cleaning agents are used to save as many smoke-affected items as possible in your home or business.

If your home or business has suffered a water damage, fire damage, or mold growth event, please do not hesitate to call us today.

Why SERVPRO?  SERVPRO is Hazmat and Bio Hazard Removal Trained

3/19/2021 (Permalink)

Bio hazard clean up is considered: blood clean up, urine clean up, human feces clean up, animal feces clean up, vomit clean up, and other human fluids.  General maid and janitorial services will not remove these items due to their potentially hazardous nature.  SERVPRO of Eagan/Apple Valley technicians are trained and properly uniformed to safely remove bio hazardous materials. This is why you can rely on SERVPRO of Eagan/Apple Valley to get the job done quickly, safely, and to sanitation standards.  Many homes and buildings that have been left unattended and/or improperly cared for will generally require this type of service. SERVPRO of Eagan/Apple Valley will remove all hazardous items and properly dispose of them. If you or your business is in need of bio hazard removal, please do not hesitate to call today.

Why SERVPRO? SERVPRO is Faster to Disaster

3/19/2021 (Permalink)

SERVPRO of Eagan and Apple Valley offers a 24 hour emergency service.  Our office is open Monday through Friday, however there will always be someone to answer your call after hours and on the weekends.  If the event is classified as an emergency, SERVPRO of Eagan and Apple Valley will be out right away regardless of time or day.  When hurricanes, floods, wild fires, and other disasters strike all around the country, SERVPRO franchises band together and travel sometimes thousands of miles to come to the disaster area to help restore homes and businesses affected. If there is a catastrophic event in your area, SERVPRO will call in "extreme teams" that will arrive in your city or town to help cover more ground and to help more home and business owners. If your home or business has suffered a water damage or other emergency event, please do not hesitate to call.  

Why SERVPRO? SERVPRO Tests for What You Can’t See

3/18/2021 (Permalink)

Do you smell mildew or mold in your home or business, but cannot visibly see it? Do you suspect water damage in your ceiling or walls? Before your ceiling and walls deteriorate, call SERVPRO of Eagan / Apple Valley. We can test for what you can’t see. We use industrial moisture detecting devices to help us detect water in walls, ceilings, floor boards, etc. Hidden moisture will cause mold in time and become an even bigger problem.

Would you like the help of SERVPRO of Eagan / Apple Valley to detect water or mold damage or for any other type of cleaning or restoring? Click HERE to learn more or give us a call today at: (651) 330-7271

SERVPRO of Eagan / Apple Valley is available 24/7 for emergency service and is Here to Help.

Steps to Restoration after a Pipe Burst to a Commercial Building

1/17/2021 (Permalink)

A pipe burst cleanup can look overwhelming at first glance. If you have ever undergone a water cleanup before, then you know that this can be a stressful time. As a business owner, you may find that you are less overwhelmed if you understand the process behind the cleanup.

1. Safety First

You and the restoration company cannot begin pipe burst cleanup procedures until you take the proper safety precautions. Make sure the water is off so that no more can enter the building. Additionally, it may be a wise move to shut down the power. If there are any electrical outlets or appliances that have been soaked, you have to keep an electrical current out of there.

2. Item Removal

Once we’ve taken care of safety, we can focus on what you can and cannot remove. Take everything that is salvageable outside to dry. We can clean all of your items outside of the building. Keep in mind that contents made out of porous materials can trap mold and mildew and should be thrown away.

3. Water Extraction

Water pumps, mops, and towels are brought in to remove any standing water.

4. Drying and Dehumidifying

After dealing with a supply line leaking, we have to focus on drying out your business. SERVPRO of Eagan / Apple Valley uses industrial grade dehumidifiers, fans, and sprays for mold prevention. Lastly, a moisture detector is used to make sure all moisture was removed.

A pipe burst cleanup can be difficult to undergo. However, it does not have to be stressful, and with professional assistance of SERVPRO of Eagan / Apple Valley, it can go quickly and easily. Give us a call today to start the process.