Recent Posts

Should You Throw Away Items Exposed to Black Water?

1/20/2018 (Permalink)

Black water is an extremely dangerous substance to enter your home after a flood. This is water exposed to sewage, so it often contains hazardous substances, including fecal matter. It carries pathogens and can result in many problems, which is why it is so critical to hire a water damage remediation professional in Eagan, MN to come out to your property right after flooding.

Items To Throw Away

As a general rule, it is almost always recommended to toss items exposed to black water, particularly those that are porous. Porous objects are those that absorb liquids and gases, and they include:

• Carpets
• Rugs
• Upholstery
• Clothing

It is sometimes possible to salvage paperwork exposed to flood water. These files must be handled by professionals, who can dry them off to the point where the writing is still legible. You need to make photocopies, and afterward, you can throw away the original documents.

Additionally, drywall almost always needs to be torn out. Drywall exposed to any kind of water damage, whether it came from clean or black water, is usually unusable after the fact. A professional team in Eagan, MN will have to tear out the drywall and any insulation behind it.

Items To Possibly Keep

Nonporous items can occasionally be salvaged. However, they need to be cleaned thoroughly after exposure to contaminated water. This goes beyond simply scrubbing them down with a sponge. The professionals you hire to extract water from your home should have the tools necessary to clean up your belongings.

Homeowners should always follow the advice given to them by expert cleaners. If a water damage restoration professional says an item is too far gone, then it is best to simply throw it out. Visit for more information on storm damage.

The Different Levels of Contaminated Water

1/20/2018 (Permalink)

Not all water is the same, and when you have a flood in your home, you want to leave it to the professionals to deal with contaminated water of any kind. Some flood water in Apple Valley, MN can be relatively clean while some homeowners have to contend with black water at one point or another. Any kind of water can lead to mold growth, so address your precise situation as best you can.

1. Category 1

Category 1 water is typically clean, but it may contain contaminants from the surrounding area. This type of water usually comes from a faulty supply line on an appliance or a broken water pipe. When the water leaks out into a room, it may pick up soil or materials from the surrounding area, such as materials from the subflooring, decking or walls. However, if it is accidentally consumed, then it should not result in any serious illness.

2. Category 2

Category 2 contaminated water is slightly more dangerous. In the event a person accidentally consumes it, then it would likely result in some discomfort or sickness. This level can also be called grey water, which can include water that comes from sink drains or washing machines.

3. Category 3

Category 3 flood water is the most dangerous and most commonly referred to as black water. This water typically contains fecal matter and can come from a toilet overflow. It can also come from rainwater picking up contaminants from the outside soil and bringing them inside your home in Apple Valley, MN. Additionally, standing water can promote bacterial growth.

Allowing water to stand in a room can cause less dangerous contaminated water to grow worse by the second. Fungi just needs stagnant air, a moderate temperature and moisture to grow. This is why it is so critical to remedy the situation as soon as you can. Visit for more information on water damage.

Correcting Category 1 Contamination

1/20/2018 (Permalink)

When a broken pipe or a ruptured supply line causes water damage to your property, you may be concerned about what kind of hazards this can lead to. Fortunately, this type of damage is what’s known as category 1, or clean water, damage and can be dealt with fairly easily.

What Does Category 1 Mean?

All water damage is sorted into three categories. The distinctions are separated by the amount and type of contamination the original water sources contain, ranging from no contamination at all to hazardous microorganisms such as bacteria or mold. Category 1 is a clean water contamination, meaning its source contains no hazards. This makes it the easiest type of water damage to correct.

How Is Category 1 Damage Corrected?

Any water damage can require restoration services to repair. Fortunately, because there are no contaminants in category 1 water, the cleanup process is the easiest of all types of water damage. A cleanup company in Eagan, MN will likely help you to remove the water, dry out the affected area, and repair any damage to your pipes or supply line. They may also use fans or dehumidifiers to dry out the area faster and prevent secondary damage to your property in the form of humidity damage or mold.

Since there are no contaminants, you may not require a disinfectant application, but your restoration company may offer one anyway, especially if the water has been sitting for more than 24 hours. Before starting any cleanup, be sure to take plenty of pictures of the damage in case they’re needed for your insurance claims.

Don’t stress out about a pipe burst or supply line failure on your property. Although you should still get it repaired as soon as possible, category 1 sources contain only clean water, so the repair and restoration process is often simple and painless when handled quickly.
Visit for more information on commercial water damage.

Preparing for Storms To Limit Flood Damage

1/18/2018 (Permalink)

If you live in Eagan, MN, you know the wet season is no time to take the weather lightly. Flood damage can be one of the costliest disasters that may strike a home, putting possessions and building materials directly in harm’s way. Flooding can often be mitigated or entirely prevented through proper preparation, however, much of which involves standard upkeep around the home. Reference these useful tips to help avoid storm damage this season.

How Floods Occur

You may wonder why your house can shrug off some rains but not others, but the answer is often further from home. Heavy downpours can create a variety of treacherous situations:

• Too much rain or melting snow for the soil to absorb becomes excess runoff.
• Nearby bodies of water overflow from too much rainwater.
• Waterways can become blocked and containment systems like dams can fail.

Because these factors are outside the realm of individual control, it’s important to address those flooding risks you can impact around the home.

How To Prevent Damage

A major key to keeping your property safe is advance preparation. Many of these recommendations may even be part of your normal routine already:

• Don’t let storm drains on your street become clogged. Dispose of yard waste and ensure other debris does not collect, particularly ahead of expected rainfall.
• Keep your downspouts clear. Even a single storm can create blockages, allowing for water to back up and create flood risks from above.
• Address potential runoff issues. Cisterns and rain barrels allow for collection of excess rainwater around the home. Absorbent rain gardens and use of permeable paving materials can also lessen storm-related impact.

Most flood damage recovery professionals recommend a proactive approach versus reacting to an existing problem. Keep a sharp eye on potential threats all around your property, from gutters to drains. Preventing flooding in Eagan, MN, does take effort, but the safety you’re likely to enjoy from storm damage makes it worthwhile every time.

Visit our website for more information about storm cleanup procedures.

Prevent Frozen Pipes

1/18/2018 (Permalink)

Cold weather in Nicols, MN, can cause frozen pipes. It makes landlords and homeowners alike anxious every time the temperatures start to dip below freezing. However, there are steps you can take to lessen the likelihood you will need a water line repair.


Freezing pipes are not just a cold-climate problem. Homes located in warmer climates actually tend to be more vulnerable. This is because pipes are less likely to be properly insulated in these milder locales. When the weather does get cold, problems occur.

Frozen pipes cause many issues. Not only can they prevent water flow, but they can actually burst, causing water damage and potential flooding. Taking preventative precautions is the key to preventing such disasters.


There are some measures you can take to help keep your pipes from freezing:

• Keep the heat on.
• Leave cabinet doors open during cold weather.
• Wrap pipes in electrical heating tape.
• Add extra insulation to pipes located outside or in vulnerable areas.
• Allow faucets to drip slightly.

If you are leaving your home, keep the heat on while you are gone. You don’t have to leave it on high, but keeping it set above 50 degrees Fahrenheit is a good idea. Pipes are usually located in cabinets. By leaving these doors open, heat can more easily get to these areas. Apply heating tape directly to easily accessible pipes adds an extra layer of protection against the cold.

Some pipes need to be further protected with insulation to keep them from succumbing to the weather. Turning faucets onto a drip relieves pressure in the system. Frozen pipes actually cause pressure, which is why they may burst.

Dropping temperatures don’t have to make you a nervous wreck. Before the days and nights start getting unbearably cold, take the time to insulate your pipes and prepare for the winter months. Taking a few precautionary steps up front can save you a lot of headaches later. If you are dealing with water damage from a plumbing leak, hire a professional water mitigation specialist to make sure your home is properly recovered.

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What Happens During a Pipe Burst Cleanup

1/18/2018 (Permalink)

A pipe burst cleanup can look overwhelming at first glance. If you have ever undergone a water cleanup before, then you know that this can be a stressful time. As a business owner, you may find that you are less overwhelmed if you understand the process behind the cleanup.

1. Safety First

You and the restoration company cannot begin pipe burst cleanup procedures until you take the proper safety precautions. Make sure the water is off so that no more can enter the building. Additionally, it may be a wise move to shut down the power. If there are any electrical outlets or appliances that have been soaked, you have to keep an electrical current out of there.

2. Item Removal

Once you’ve taken care of safety, you can focus on what you can and cannot remove. Take everything that is salvageable outside to dry. You can clean all of your items outside of the building. Keep in mind that contents made out of porous materials can trap mold and mildew and should be thrown away.

3. Water Extraction

The water extraction could go a number of different ways. If it isn’t too bad, then you can always mop up the water or use towels to soak it up. In some cases, the water cleanup may require you to use a more advanced strategy. If this is the case, you can use a pump to drain water.

4. Drying and Dehumidifying

After you deal with a supply line leaking, you have to focus on drying out your business the best that you can. You can do this with fans and open windows. However, you can also purchase a dehumidifier. This will get rid of all excess moisture in the building.

A pipe burst cleanup can be difficult to undergo. However, it does not have to be stressful, and with professional assistance you can take care of a flood in Apple Valley, MN, quickly and easily.

Visit SERVPRO of Eagan/Apple Valley for more information about commercial water damage.

3 Tips for a Mold-Free Home While You Vacation

12/15/2017 (Permalink)

3 Tips for a Mold-Free Home While You Vacation

In order to get the most out of your vacation, you probably want to make sure that your house is in the right condition to leave it. No matter where you live, mold can spread while you aren’t there. It’s important to make sure that you don’t have to come home only to start a cleanup effort. These three tips on mold prevention while on vacation should help ease your mind.

1. Check Home in Advance

As the date of your vacation comes closer, the checklist of things you need to do before you can leave gets longer and longer. The one thing that you don’t want to skip out on is ensuring that there isn’t any mold in your home. The first tip in mold prevention is to make sure that there isn’t any fungus that can spread. If you want extra reassurance, you can have a specialist perform a mold test.

2. Keep the Heat Low

What to do with your thermostat when you leave has everything to do with what time of year you vacation. Heat helps create the perfect environment for mold growth. If you’re leaving in the winter, then it’s a good idea to turn off your thermostat entirely. However, if you’re leaving in the summer, you may want to set it cooler. While you don’t want to waste energy on your air conditioning, you can keep your home at a temperature about five degrees higher than what you find comfortable.

3. Turn Off Water

Together, moisture and heat can derail your efforts against mold. If you’re leaving for a significant period of time, it’s smart to turn off your water entirely. After all, if there are any leaks while you’re gone, you won’t be able to catch them in time to prevent water damage.

If you’re on vacation, you deserve to relax without worrying about what might go wrong in Eagan, MN while you’re not there. Simple mold prevention can help reduce the risk of mold. Visit for more information on mold.

How to Deal With Water and Fire Damage

12/15/2017 (Permalink)

How to Deal With Water and Fire Damage

Firefighters used a fire hose and a lot of water to put out the fire to save your home in Eagan, MN from the flames. So, where there’s fire damage, there’s water damage. Unfortunately, it can be even more difficult to get rid of water than it is to clean up the damage the fire left behind. Here are the recommended steps for dealing with a fire-damaged home.

1. Get Rid of the Water

Don’t just get a mop and bucket; this won’t successfully remove all the water. A sump pump is the best tool for removing water, and the more power it has, the better. Additionally, a press extractor can prove valuable if you want to save your carpets. It’s important to get rid of as much of the water as possible to prevent mold growth. Restoration professionals are experts in dealing with water damage after a home fire and know how to effectively get rid of the water.

2. Remove Soot

With fire damage comes soot, the black substance left by the smoke of the fire. This is what needs to be cleaned up next. Obvious pieces of soot can be removed with a vacuum cleaner, and a cleaning agent that contains trisodium phosphate is ideal for wiping hard surfaces. What’s problematic is that soot also travels into areas that are not easily accessible, such as the HVAC system and inner walls. Restoration experts have the equipment it takes to deep clean your home and successfully remove soot.

3. Repair the Damage

Part of repairing water and fire damage is preventing further damage. Vent your entire home, and install a few box fans and dehumidifiers to get rid of the smoke smell and to prevent mildew from growing. Not everything can be repaired, and if necessary, restoration professionals will advise you to replace carpets, drywalls and flooring. They have the tools and knowledge necessary to remove odors and repair damage.

Start with the cleanup process soon, as water damage can lead to more extensive damage in the long run, and you shouldn’t live in a home that’s sustained damage from a fire. Restoration professionals are the experts who can help revive your property.
Visit for more information on fire damage.

Three Flood Preparation Tips To Protect Your Structure

12/15/2017 (Permalink)

Three Flood Preparation Tips To Protect Your Structure

No one wants their property to suffer storm damage, but if your business in Eagan, MN is susceptible to flooding, it is irresponsible not to be prepared. Not only should you have a restoration company picked out before the storm hits to repair the flood damage afterward, you should take these steps to prepare for rising waters.

1. Be Prepared Before the Storm

Your commercial property should have emergency kits with warm clothes, essential medication, water proof bags, life vests, flashlights, a first aid kit, food, water and flares. Know how to turn your water, gas and power off before you need to do it. If you know a storm is coming, you should also empty any refrigerators and freezers and encourage your employees to gather their valuables. Placing sandbags in toilet bowls and around drains can prevent sewage backflow from causing additional damage to your business.

2. Know the Danger of Flooding in Your Area

If you know your area is especially high-risk when it comes to floods, there are some additional steps you should take. You should know the evacuation plan for your area in Eagan, MN and what the designated meeting area will be. Typically, it is a high school gymnasium or a similar large building, but double check with your city offices to be sure. You may also want to consider permanent changes to your business if a flood is always a danger. Replacing your carpet with hard wood and strengthening your roof can make a big difference in preventing damage during a storm. Special shutters can also be purchased to protect your building’s windows as well.

3. Preparing Your Business

One of the best ways to prevent flood damage is to make small changes around your commercial property. Even something as simple as cleaning your gutters and storm drains can help minimize storm damage. You can also acquire water proof safes for important documents. It is vital that you take all of the necessary steps to be prepared for potential storm flooding. Visit for more information on flood damage.

What do I do if I find mold in my home?

11/14/2017 (Permalink)

1. Contact a licensed mold remediation professional to assess the situation. In most cases an environmental hygienist will be called to test the microbial growth. 

2. Once the growth is tested a proper protocol will be written and guidelines for how to treat. 

3. Allow licensed restoration company to perform recommended treatment. Make sure that each step is documented and photos are taken. 

4. It is important to make sure containment is set up to prevent the spread of mold spores throughout unaffected areas. 

5. If you have any questions feel free to contact our offices at anytime. 

Mold remediation can be a stressful time for you and your family. It is important to hire the right company to make sure the job is done correctly. SERVPRO of Eagan/ Apple Valley is trained and qualified to handle any size mold project.